What is different the about MIKIKIBABY’s product?

We are proud to say it is all in our innovative products!

1. Our 3D magnetic building blocks adopt the newest patent design: the uneven surface is scratch proof, which significantly reduces the skin friction area between pieces. So that friction scratches on the surface will be avoided to maximize the transmission effect. At the same time, we have adopted the strongest built-in magnetic stripes, so that the magnetic will be stronger and the building will be more substantial.

 

2. Innovative MIKIKIBABY Reusable Giant Coloring Poster in BLACK is unprecedented. We use material which is waterproof and can repeatedly be colored. It’s okay if the children’s coloring it wrong or makes a mistake. You can easily wipe off the traces thoroughly just with a damp cloth. The poster could be colored over and over again! It is very environmentally friendly. This product has been submitted for the utility patent, and we are in the middle of receiving it. Please respect our sweat and hard work and do not try to copy it!

 

3. The dust-free Chalk collocated in use is a patented product which is food safety, suitable for little kids for coloring and painting. You do not have to worry about kids bite on or eat it accidentally, so mom and dad can be more assured for children to use.

 

4. Different from most of the playmats on the market that only possess the single-function nature, MIKIKIBABY creatively invents the one of a kind multifunctional playmats, which combines doodling and recreation function to the using procedure. The doodling side surface is made of the waterproof and washable material, which can be used again after washing or wipe off. The crawling side is made of waterproof Polyurethane material with cross lines. This side of the playmats adopts entertaining gameplay design like roadmap and airplane chess, which increases the fun of the game and can enrich the functions of playmats. We have submitted the patent application for this product, and again please respect our innovation.

 

5. We don’t want any copy or plagiarism, while collaboration and partnership are always welcomed. Please feel free to contact us at info@mikikibaby.com

Are MIKIKIBABY’s Products safe for kids?

Absolutely yes! All MIKIKIBABY Products are EN71, ASTM, and CPSIA Approved. MIKIKIBABY Products do not contain any BPA, phthalates, PVC, latex or toxic materials. Full Edition certificate reports could be supplied upon request.

 

You may check our certifications here!

Does MIKIKIBABY do custom work?

Yes, we do! Customization is one of our exclusive service for customers around the world. It takes around 1-2 month to finish a customized order so please make sure the time of processing. Customized items are all final and non-refundable. But we are sure you will love you’re the only one item.

 

Email us at sales@mikikibaby.com for customization details.

Are MIKIKIBABY Products original or patented?

All our illustrations have been used on our products are original and authentic. Each detail was designed by hand, with the intent to satisfy different personalities. In using MIKIKIBABY, you agree not to copy, modify, reproduce, sell, or distribute content available through the site in violation of applicable copyright laws. We are longing for collaborating with more amazing artists and illustrators to create more wonderful collections!

 

Feel free to contact us at info@mikikibaby.com

What kind of payment do you take?

You can purchase our products in our web store. We accept credit card payments using Discover, Visa, Master Card, and American Express on our website. You can also pay via Paypal. If you are having problems with your order, please email/text us and we will respond pretty quickly. You can also email your order with your Paypal email, and we will request a Paypal money request.

 

All order information is protected using SSL technology and is encrypted when transmitted through our website. Alternatively, we can also take your order over the phone. Call or text us at (778)  994 3215.

Do you ship internationally?

Yes, we ship DHL, USPS, UPS, FedEx, even your shipping account for international orders. Please email sales@mikikibaby.com for rates, but it should automatically calculate rates during your checkout on our website if your order online. We have two Distribution Center: one in Richmond, BC, Canada; One in Mainland China.

 

Please note all Canadian orders ship from Richmond, BC, Canada. All international orders ship from China or Canada based on your specific location.

When will I receive my order?

We aim to dispatch all orders within 1 – 3 days (excluding weekends and holidays), and we usually dispatch within 24 hours.
The shipping transit time from Richmond BC will vary between 2 – 7 days in Canada. If you need a quicker shipping service, please choose Priority shipping at checkout.

 

If you have an urgent deadline and need more info, please email us first.

 

In rare circumstances, if the dispatch of an order is delayed longer than 3 days we will e-mail you.

What are your return and exchange policy?

You can return items if you’re not happy with your purchase. Your satisfaction is important to us!

 

We try to make your return process as easy as possible. Please e-mail us before returning any items. (sales@mikikibaby.com ) Unsolicited returns will not be accepted.
You can return faulty or incorrect items within 14 days of receipt. Please e-mail us with your order number and description of the problem, and we will guide you through our simple return process. We’ll exchange them at no further cost to you if the item is still in stock or refund in full including your original shipping cost.

 

You can also return an item/items if you change your mind. Please note returns of non-faulty items are at the customer’s expense. You must email us within 7 days of receipt, and the return must be made within the following 7 days using a tracked postal service. The goods must be in unused/new resale condition / in their original packaging. We’ll issue a full refund if the items arrive safely in as new condition. The original shipping cost will not be refunded.

 

For the international return of non-faulty items, the customer is responsible for return shipping charges and any import duties chargeable to us for receiving the return.

 

Please note if the items are used or altered in any way, or damaged due to poor packaging by the customer while being returned, we may not be able to issue you a refund.

Will I pay Sales Tax or Duties?

Orders shipping within Canada will have tax added at checkout.

 

International orders delivering to the outside of Canada have no tax. The customs authorities in your country will determine any applicable import duties for your order. You’ll be responsible for paying any duties according to local regulations. MIKIKIBABY does not cover these duties.

 

We will not refund shipping charges for parcels that are returned to us following non-delivery due to non- payment of duties. Any return costs will be charged to the customer.

Do you gift wrap?

Sorry, we don’t currently offer gift wrap service.

All our products will be packaged nice and beautiful. We can add greeting cards if needed.